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FAQ

FAQ

General Information

Who operates Car Line Pro?

Car Line Pro was established in 2018 by Nishantha Kaluarachchi

You may contact us at the below:

Address: Chiba-Ken Narita-shi Nado 1075-2 Japan
Postal code: 287-0205

Contact Information:
Mobile: +81 (80) 8909 0557
FAX: +81(476) 29 4946
E-mail: info@carlinepro.com
Web: www.carlinepro.com

Our business hours are as follows (GMT + 9 hours):
Mon – Fri: 09:00 – 20:00
Sat: 10:00 – 17:00
Please note that we are closed on Sundays and on Japanese national holidays.

Membership

How do I become a member?

Please visit our my account registration page. Enter the necessary details, then click on “Submit”. Once you click on “Submit” we will send you a confirmation email.

Below are some of the benefits you can get by becoming a member with us:

  • Access to view prices and mileage on all vehicles in stock
  • Receive campaign mails
  • Receive news from Car Line Pro
  • Special discount

A membership at Car Line Pro is free. just go to our my account registration page and register!

Please visit the Forgot Password page or go to the my account registration page and click on “Forgot Password”. You will need to enter your email address and click on “Submit”. We will send your password to the email address registered with us.

Membership is not compulsory to view our stock and search vehicles. However, we recommend you to become a member to see all pictures and prices

Vehicles and Stock Information

How many vehicles does Car Line Pro have in stock?
We have access to purchase vehicles from Japanese auctions and from local dealers island wide.
When we purchased vehicles from the auction has a grading for the exterior and interior. When you click on the vehicle you will see the details page. In the details page This grading indicates the condition of the vehicle.
When you decide the vehicle, please click on the vehicle image. This will take you to the detailed page of that vehicle and you will find all the information available for that vehicle on this page.
Please visit our How to Order page for details.
Yes, we can accept your order by fax, email or phone. For more information on how to buy, please visit ourHow to Orderpage.
Yes you can cancel the order but cancellation charges will cost as mentioned below:
If you cancel the order for a vehicle or parts, an amount of 20% to 30% of the total proforma invoice value will be charged. Depending on the shipment process (If the vehicle has been booked for shipping or already shipped.) additional charges may also be applied.